ACCOUNT ACCESS

Twelve21 Global has partnered with Pure Charity to manage fundraising, giving accounts, receipting, grant distribution, and more. Through your Twelve21 Account you can:
  • View Current Initiatives, Impact, and Grant Distributions
  • Download Donation & Giving Statements
  • Update Credit Card information for Recurring Givings
  • Reset your Password
  • Update your Contact Information
  • Change the Amount and Draft Date of your Recurring Gift
  • Control Notifications

FAQ's

How do I claim my Pure Charity account so I can access my Twelve21 Global Account?

Once you join Twelve21 Global, an account is created for you on Pure Charity where you can manage your donations, pull end of year statements, and view projects Twelve21 Global has supported. To access your account, you will need to first “Claim Your Account” on Pure Charity.

When you originally joined Twelve21 Global, a message was sent to your email asking you to “Claim Your Account” with a prompt to create a new password. From this point on, you can use your email address and password to log in and out of Pure Charity to access your Twelve21 Global account.

If you cannot find the email asking you to “Claim Your Account,” simply click the Login button on this page, and from there click to reset your password. Once your password is reset, you will have access to your account.

How do I reset my password?

Step 1: Click the “Login” button on this page to login to your Twelve21 Global account on Pure Charity.

Step 2: Click “Forgot Password”

Step 3: Insert the email address that you made the original donation under, and then click “Send reset instructions” and an email will be sent you that will allow you to reset your password and login.

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